Health funds
Medibank Chiropractor in Mulgrave
On-the-spot HICAPS claiming is available at Advanced Chiropractic. If you have Medibank extras cover, check whether chiropractic is included and what limits apply before booking.

Claiming with Medibank
What you can claim
Our clinic has been on Springvale Road since 2004. We offer Gonstead chiropractic assessment for back pain, neck pain, sciatica and headaches.
| Item | At Advanced Chiropractic |
|---|---|
| Claiming chiropractic | Chiropractic is included on most extras policies. The level of cover differs from policy to policy, so the gap does too. |
| Claiming on the day | We can process most major health funds on the day. Bring your membership card and you pay only the gap your policy leaves. |
| New Patient Visit | $99, new patients only. You can claim on it where your policy includes chiropractic. |
| Ongoing visits | Claimable under most extras cover, up to the annual limit your policy sets. |
| X-rays, if clinically indicated | Taken on site. Any fee is charged separately and explained before a film is taken. |
Claiming with Medibank extras
- Chiropractic visits, which most extras policies include
- Claiming on the spot, so you pay only the gap your policy leaves
- Your Medibank membership card, read on the day rather than lodged later
Worth knowing before you book
- Hospital cover on its own, which does not include chiropractic
- Anything above the annual limit your policy sets for the year
- X-ray fees, which are charged separately and explained before a film is taken
What comes back depends on your level of cover and how much of your annual limit remains. Medibank can confirm your chiropractic entitlement through their app or member line.
Your first visit
How a visit works
Every patient starts the same way: a full Gonstead examination first, then a plain explanation of what it found.

Stage one: New Patient Visit, $99
Your history and a full Gonstead examination, so we understand what has been going on and for how long. Allow about 45 minutes.

Stage two: X-rays if clinically indicated
Films are taken on site, standing and weight bearing, and only where the examination calls for them. Any fee is explained before a film is taken.

Stage three: Report of findings
Dr Arthur Kaganovitch explains what the examination found in plain language, and what he recommends from here.
On the day
Claiming your visit
- 01Bring your membership card, or have the fund's app open on your phone.
- 02Tell reception you would like to claim on the day.
- 03We process the claim at the desk, for most major health funds.
- 04You pay only the gap your policy leaves.
Before you book
Every policy is a little different. A minute in your account or on the Medibank app tells you exactly what your cover includes.
- Extras, not hospital
- Chiropractic sits under extras cover. A Medibank hospital policy on its own does not include it.
- Your annual limit
- Extras cover carries an annual limit for chiropractic. It is worth knowing how much of yours is left for the year.
- Waiting periods
- A newer policy can carry a waiting period before a first claim. A minute in your Medibank account will confirm yours.
- Grouped services
- Some policies pool allied health services under one shared limit, so using one can reduce another.
That depends on your extras level and your remaining annual limit. Ask at the desk and we will tell you what your fund returns before you pay, where we can process it on the day.
Eligibility depends on your policy, remaining limits and the services provided. Confirm these with your fund and ask the clinic about claiming arrangements before booking.
Most Medibank extras policies include chiropractic. Hospital cover on its own does not. How much you can claim depends on the extras tier you hold and your remaining annual limit, so it is worth confirming your cover before you book.
No. Chiropractic is a primary contact profession in Australia, so you can book directly without a referral. If you have scans or reports already, bring them along.
Content updated .

Discuss your pain and care options
Book a $99 New Patient Visit in Mulgrave. Choose a time online.